Discussion 4

Write 200250 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

For this Discussion Board, please complete the following:

The Importance of Training

Organizations often misjudge the importance of training. Consider the following scenario:

Mary’s company has seen an increase in employees leaving the organization over the past six months. Based on the results from the exit interviews, it is apparent that there is no training for the newly hired customer service personnel. Mary does not see the connection between new hire training and people leaving. How would you explain to Mary why training is important?

Please summarize your findings, and post in the Discussion Board.