Case Analysis

Please follow this format.

1. What are the matters of concern and/or interest? (Please identify a maximum of three.)

2. What theory and/or case evidence supports your assessment in Q1?

3. What action ideas do you recommend to address the issues in Q1?

4. What implementation steps are needed to make what you recommended in Q3 work?

Guide Questions
1. What are the key organizational benefits and risks of DFS adopting e-learning?
2. What aspects of T&D are suitable for e-learning and which are not? Why/not?
3. What advice would you give Vanessa Teo to help her pitch e-learning as a valuable training tool to her colleagues and to the leadership?
4. What do you need to think about when developing a successful e-learning platform?