Computer information system–P&G case

P&G Case Analysis
Based on the article in the electronic course pack, please submit a 1 1/2 analysis responding to the following questions:

1. What is the distinction between outsourcing of physical goods, IT services, and business processes (1 point)?
2. What are some of the factors that drive a firms decision to outsource (1 point)?
3. What options are available to firms in outsourcing their business functions? What are the risks and benefits of these various options (1 point)?
4. As a consultant, what would you recommend to Dave Walker (2 points)?