MANAGING TECHNOLOGY OPERATIONS AND INNOVATION
Most of this paper is already completed. Need expounded on the strategic plan 1-5. See attached “Task 2”
INTRODUCTION
Throughout your career in IT management, you will be asked to develop and improve a companysIT department, including staffing and innovative solutions. Once a company has finalized its strategic goals and budget, an organizational and resource plan needs to be developed. Then, in assistance with Human Resources (HR), innovative staffing solutions and job descriptions need to be developed.
For this task, you will create an IT organizational and resource plan that includes an annotated hierarchical organizational chart for the company described in the attached TreasureChest Case Study. (Read the attached case study before beginning this task.) Once the chart is complete, you will write a job description for one of the positions and then propose innovative replacements for two other positions. Finally, you will write a recommendation to the steering committee summarizing your plan and its alignment to business processes.
The skills you showcase in your IT organizational and resource plan and recommendations will be useful in collaborating with the various stakeholders you will work with during your career. This IT Organizational and Resource Plan may also be added to your portfolio to show to future employers.
SCENARIO
You were recently hired as the new chief information officer (CIO) at the SaaS treasury management company, TreasureChest. Your main responsibility is to implement innovative changes and become the direct report for the entire IT department. (The CEO has been doing this prior to your hire). You have been assigned to review the department staffing to ensure you have the right people and resources in the right positions. The CEO is looking for innovative ways to solve the staffing problem and wants you to collaborate with HR to fill these positions. You have been given the case study and strategic goals for TreasureChest and need to ensure your IT organizational and resource plan is in alignment with the companys business demands.
REQUIREMENTS
Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. An originality report is provided when you submit your task that can be used as a guide.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
Part I: IT Organizational and Resource Plan
A. Create an annotated hierarchical organizational chart illustrating at least 10 individuals in six various roles in the IT departmental structure and processes to meet the needs outlined in the attached TreasureChest Case Study, including the type of resources (e.g., full-time employees (FTEs), outsourcing, contracting, inshore, offshore, etc.).
B. Write a job description for one of the roles from your hierarchical organizational chart. The job description should include the following information:
heading information (e.g., job title, pay grade, relationships)
summary of the role components and its overall benefit to the organization
objective summary of the job
job duties and responsibilities
qualifications
C. Propose a resource option and an implemented technology (available internally or externally) to replace two FTEs or role assignments. Provide examples of how the replacements are innovative and will move the company forward.
Part II: Recommendation
D. Summarize how your IT organization and resource plan meets the business goals of TreasureChest and provide examples from the plan that support your claims.
E. Identify IT governance practices that contribute to the viability of your IT organization and resource plan and provide examples from your plan that show application of the governance practice.
F. Recommend innovative organizational resource technologies that will improve service at TreasureChest and provide research-based examples of successful application of these technologies.
G. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
H. Demonstrate professional communication in the content and presentation of your submission.
