How Servant Leadership may improve employees behavior and customer service

Below I will attach a research paper paper where you have to read and analyze in your own words what you took away from the research provided. Did the paper show how servant leadership may improve employees behavior and customer service? how do you see servant leadership hard to apply?  it is opinion based so please provide personal examples.

No header needed just go straight into opinion of the research:) please make sure its 3 full pages.

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