Customer relationship management

Critically discuss the process of marketing automation within CRM. In your discussion identify the main benefits and challenges for a company implementing automation and explain how marketing automation enhances customer experience (500-600words)

With the support of examples, examine the process of developing CRM strategy. In your answer, evaluate how a company can use CRM strategy to achieve its organizational goals. 500-600words)

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Order Now