10-1: Remarks on Chapters

This assignment is intended to help you learn to describe queuing systems and their use in healthcare services.

Action Items

Read Chapter 14 in Ozcan (2017).
Respond to the following prompt by 11:59 p.m. on the due date indicated.
How are queuing systems best used in healthcare services? What are the most important characteristics of the systems to consider when trying to meet the goal of minimizing total costs?

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